Address high risk non-compliant behaviour to encourage and support those doing the right thing

Our objectives

• We will support the regulated community and protect water resources by taking appropriate action to address non-compliant behaviour. Addressing non-compliant behaviour is critical to maintaining the integrity of Queensland’s water management framework.
• We will respond to non-compliance to ensure that our water resources are sustainably managed to provide reliable and affordable water supplies for Queensland communities and businesses.
• We aim to deliver long term water security and highlight compliant behaviours to protect Queensland’s water resources for all users. Supporting compliant behaviour requires us to address non-compliance fairly, consistently and transparently.
• We will highlight compliant behaviours to demonstrate the benefits of meeting obligations

Our activities

• Respond to non-compliant behaviours and escalate in accordance with the Regulatory Strategy 2025-2029 in the following areas:
  • unauthorised and excess take
  • interference of water
  • certification of measurement devices
  • non-supplied meter readings to support further water availability.
• Identify high-risk providers and focus on education pathways to support and encourage compliance.
• Undertake targeted compliance and engagement activities to encourage compliant behaviour in high-risk dam owners and service providers.
• Communicate site inspection outcomes and audit findings in a timely manner to increase compliance by the regulatory community.
• Communicate to the drilling community about performance and use existing activities to escalate breaches with a focus on high-risk areas in the Queensland Murray Darling Basin.